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Terms and Conditions

First orders will need to be paid via Proforma (unless otherwise agreed), after which we can review the status of granting a trading account with East Coast Pipe & Fittings Ltd if you wish to do so. After completing the relevant credit checks and if successful we will discuss acceptance and credit limit.

Payment terms are set at 30 days from date of invoice and are only different if discussed and stated by ECPF. Basic/New account credit limits can be reviewed after a period of 3 months. Failure to abide by our terms may result in ECPF withdrawing your credit facility.

Goods deliveries are to be checked carefully upon receipt and any damages or shortages are to be reported with 5 days, any claims after that cannot be excepted. All goods remain the property of East Coast Pipe & Fittings until paid for in full.

Returns are only accepted with prior authorisation and up to 5 days after delivery. Please contact a member of our sales team to arrange a return. Handling and/or restocking fees may apply (the following).

Any cancellations of orders/deliveries shall be charged at the rate of 40% (re-stocking fee) of the total goods value, along with any mistake or error made not to the fault of ECPF including incorrect/missed information given. Delivery charges may also be made for any returns/cancellations.

All quotations are valid only for 28 days unless otherwise stated only by ECPF and are based on current unsold stock and complete order.

GDPR Notice

East Coast Pipe Services Limited and East Coast Pipe & Fittings Ltd are committed to protecting and safeguarding your personal data. As part of this commitment, we have updated our Privacy Notice in response to of the new European data protection law, known as the General Data Protection Regulation (GDPR).

Our updated policy explains your rights under this new law which will become effective on 25 May 2018. A copy of our Privacy Notice is available by request.

If you do not consent to our privacy notice then please acknowledge this in writing to our registered office.