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Terms and Conditions

First orders will need to be paid via Proforma (unless otherwise agreed), after which we can review the status of granting a trading account with East Coast Pipe & Fittings Ltd if you wish to do so. After completing the relevant credit checks and if successful we will discuss acceptance and credit limit.

Payment terms are set at 30 days from date of invoice and are only different if discussed and stated by ECPF. Basic/New account credit limits can be reviewed after a period of 3 months. Failure to abide by our terms may result in ECPF withdrawing your credit facility.

Goods deliveries are to be checked carefully upon receipt and any damages or shortages are to be reported with 5 days, any claims after that cannot be excepted. All goods remain the property of East Coast Pipe & Fittings until paid for in full.

Returns are only accepted with prior authorisation and up to 5 days after delivery. Please contact a member of our sales team to arrange a return. Handling and/or restocking fees may apply (the following).

Any cancellations of orders/deliveries shall be charged at the rate of 40% (re-stocking fee) of the total goods value, along with any mistake or error made not to the fault of ECPF including incorrect/missed information given. Delivery charges may also be made for any returns/cancellations. Any custom/machined fittings not of standard spec/stock, to no fault of ECPF including incorrect/missing information given or need of return will not be refunded.

All pipe quotations are based on 6m single random lengths (SRL) which can range from 5m to 7m. Exact measurements will be invoiced once picked for order, unless stated otherwise. All quotations are valid for 30 days, based on current unsold stock and complete order unless stated otherwise.

Buying terms for our purchase orders. Material and certification to be supplied in accordance with the conditions of your Approval Body. Our PO number must be quoted on all documents and all orders must be accompanied by a delivery/packing note. It is a condition of our purchase order that any signature by any employee of our company/customer on your delivery/carrier documentation (following delivery of materials) does not confirm that the materials meet the requirements of our purchase order, or that materials have arrived in prime condition. All materials are initially accepted as un-examined and override any wording on your delivery/carrier documentation. Test certification is always required unless stated otherwise, your invoice will not be passed for payment until they are received. Carriage charges or material certification charges will not be accepted unless detailed with the text on our purchase order. By processing an order from our purchase order you are agreeing to all of the above buying terms and conditions.

GDPR Notice

East Coast Pipe Services Limited and East Coast Pipe & Fittings Ltd are committed to protecting and safeguarding your personal data. As part of this commitment, we have updated our Privacy Notice in response to of the new European data protection law, known as the General Data Protection Regulation (GDPR).

Our updated policy explains your rights under this new law which will become effective on 25 May 2018. A copy of our Privacy Notice is available by request.

If you do not consent to our privacy notice then please acknowledge this in writing to our registered office.