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First orders will need to be paid via Proforma, after which we can review the status of granting a credit trading account with East Coast Pipe & Fittings Ltd if you wish to do so. After completing the relevant credit checks and if successful we will discuss acceptance and credit limit.

Payment terms are set at 30 days (EOM) and are only different if discussed and stated by ECPF. Basic/New account credit limits can be reviewed after a period of 3 months. Failure to abide by our terms may result in ECPF withdrawing your credit facility.

Goods deliveries are to be checked carefully upon receipt and any damages or shortages are to be reported within 5 days, any claims after that cannot be excepted. All goods remain the property of East Coast Pipe & Fittings until paid for in full.

Returns are only accepted with prior authorisation and up to 5 days after delivery.  Please contact a member of our sales team to arrange a return. Handling and/or restocking fees may apply.

Any cancellations of orders/deliveries shall be charged at the rate of 40% (re-stocking fee) of the total goods value, as well as any delivery charges made.

All quotations are only valid for 28 days unless otherwise stated only be ECPF and are based on current unsold stock.